911 should always be used in case of emergencies. Examples of emergencies include when you or someone else is in need of immediate medical attention or if there is a crime in progress.
The general number (978-937-3200) should be used in all non-emergency situations, including for general inquiries and to report past crimes.
The address of the LPD Main Headquarters is:
50 Arcand Drive
Lowell, MA 01852
The building is part of the JFK Memorial Plaza next to City Hall (375 Merrimack Street). The main entrance is the set of doors located closest to City Hall. Metered street parking is available on Arcand Drive, Merrimack Street, and Moody Street. Please do not park in the City Employee or Library parking lots when coming to the police station.
To request a copy of a public record, please visit http://www.lowellma.gov/965/Public-Records.
The City will respond to your request in electronic format, unless you specify otherwise. Depending on the extent of your request, the City may charge a fee for the production of records. If this is the case, you will be sent an invoice to be paid before the records are produced. Many public records are available online through the City’s website. Please look at the links provided on the Public Records page to see if the records you are requesting are already available.
The LPD’s Family Services Unit handles all domestic violence follow-up. In addition to investigating incidents, the Family Services Unit can connect victims with important services such as assistance in obtaining a restraining order, legal advocacy, and safe housing.
Domestic violence crosses all social, economic, racial, cultural and religious boundaries. If you or a loved one are a victim of domestic violence and need help, please contact Lowell Police Communications at 978-937-3200 for emergencies dial 911.
Please dial 911 to report a missing person. The circumstances surrounding the missing person will dictate the response required. When reporting a missing person, please have a recent photo, clothing description, motor vehicle description and any other information that would be helpful in locating the person.
Please call the Lowell Police Communications line at 978-937-3200.
Accident reports can be obtained from LPD’s Records (Monday -Friday 7:00am – 5:00pm), which is located at the LPD Headquarters at 50 Arcand Drive (next to City Hall in the JFK Memorial Plaza). Explain to the staff at the front desk that you were in an accident and would like to obtain a copy of the accident report and they can assist you. Any other questions regarding obtaining reports can be directed to the Records at (978) 674-4508.
All of the information you need is located on the back of the citation. Please read these instructions carefully. Full payment of the citation or a request for an appeal hearing must be returned to the Massachusetts Registry of Motor Vehicles (RMV) by the date provided on the back of the citation. Please note that you should NOT send the payment or request for a hearing to the police department that issued the citation.
If you believe your car was towed in Lowell, call Lowell Police Communications, 978-937-3200, to confirm that it was towed and to find out where your car is located.
To hire a detail, please contact the Detail Office at (978) 674-4503.
There are several ways to file a complaint against or commend an officer. You can come in to the LPD’s Headquarters at 50 Arcand Drive to file a complaint or commend an officer. You can call the LPD’s Internal Affairs at (978) 674-4507.
To fill out an online complaint form click here. or download and mail it it to the Professional Standards Division at 50 Arcand Drive, Lowell, MA.
To commend an officer, you can write a letter and send it to the LPD at 50 Arcand Drive, Lowell, MA. or fill out an online commendation form here.
You can search the Massachusetts Sex Offender Registry Board by visiting http://www.mass.gov/eopss/agencies/sorb/ and clicking on the red “Search for Sex Offenders Here” button on the right hand side of the page.
Information on obtaining a Firearms Identification Card and/or a License to Carry can be found here. If you have any questions contact Firearms Licensing at (978) 674-1879.
To learn more about how to become a police officer in Massachusetts, please visit the Massachusetts Civil Service website here.
The City of Lowell regularly posts information on its website regarding the many special events hosted by the City each year. The City, as well as the LPD, also posts information about events on social media sites such as Twitter and Facebook. Follow and/or like the LPD and the City of Lowell to be kept up to date on events throughout the City. You can also find a calendar of events in Lowell at http://www.likelowell.com/calendar and information on the Lowell Folk Festival at http://lowellfolkfestival.org/.
The harassment prevention law, commonly called Chapter 258E, is there to protect you against someone who is harassing, stalking or sexually assaulting you, no matter what your relationship with them might be. For questions regarding harassment prevention orders and how to get an order, please call the Lowell Police Communications at 978-937-3200 and in an emergency 911.