For any animal problems, please call Lowell Police Communications at (978) 937-3200
For emergency animal issues, which may include, aggressive animals, animal bites, active cruelty or neglect to an animal or loose dogs, please call 911.
The Animal Control Unit consists of an Animal Compliance Officer and two Animal Control Officers. The Animal Compliance Officer is responsible for handling animal cruelty cases, court actions, dangerous dog hearings, and public outreach and education.
The Animal Control Officers are responsible for responding to and investigating all calls involving animals. This includes, but not limited to, complaints of loose dogs, barking dogs, injured animals, orphaned or sick animals, concerns of animal neglect or cruelty, and animal wellness checks. Animal Control Officers also assist the public with education on animal matters, assist with surrender or placement of animals, assist with accessibility to low cost veterinarian care, and low-cost vaccinations.